Privacy Policy

Introduction

At Tagplan, we take your privacy seriously. This Privacy Policy describes how we collect, use, and share information when you use our services. By using Tagplan, you agree to the collection and use of information in accordance with this policy.

Data we collect

We collect information you provide directly to us, such as:

• Account Information: Name, email address, company name, and password when you create an account
• Contact Information: When you contact us for support or inquiries
• Usage Data: Information about how you use our services, including analytics implementations and configurations
• Payment Information: Billing details and payment method (processed securely through our payment providers)
• Technical Data: IP address, browser type, device information, and access times

How we use your data

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues
• Comply with legal obligations

Data sharing

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf
• Legal Requirements: If required by law or in response to valid legal processes
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Consent: With your consent or at your direction

Data security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure.

Cookies & tracking technologies

We use cookies and similar tracking technologies to:

• Maintain your session and authentication status
• Remember your preferences and settings
• Analyze usage patterns and improve our services
• Deliver targeted content and features

You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our service.

Your rights

You have the following rights regarding your personal data:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data to another service
• Objection: Object to certain types of processing
• Restriction: Request restriction of processing

GDPR compliance

For users in the European Economic Area (EEA), we process personal data in compliance with the General Data Protection Regulation (GDPR). Our legal bases for processing include:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate interests in operating our business